Customer Services

We hope that you enjoy either visiting our garden centre or using this site.  If you have any questions at all then please feel free to contact the main number at the top of each page. Alternatively you can send any comments or questions to us using our Contact Us page.

If you are planning to visit our Garden Centre then you can find out more information by visiting our Visit Us pages.

Follow the links below to find all the information you need about using our service.

Terms & Conditions
Delivery Information
Returns Procedure
Privacy Policy
Green Steps Policy

Speak to an assistant live!

When you are browsing our site you may see the following banner at the top of the screen:

This means one of our sales assistants is on-line and available to help you by clicking the green speak bubble. This will pop-up a chat window where you can put your questions to one of our team. If someone is not available for live chat then please Contact Us and we will contact you as soon as possible. 

We look forward to hearing from you soon.

Download 'Adobe Acrobat® Reader' to read documents online

Throughout this site there are downloadable documents, be they forms or leaflets to provide help and advice. These are provided as PDF files which require Adobe Acrobat Reader to be able to read them. If you do not have this installed on your computer please click Adobe Acrobat Reader which will take you to another site where you can download this program (please note this is a FREE download).