Delivery Information

At Podington Garden Centre we consider delivery as one of the most important aspects when shopping online. We want the goods you order to arrive in the condition they were sent and on time. To that end we provide a choice of delivery methods and are continually looking at ways of improving delivery service to you.

Your method of delivery will be confirmed at checkout and with your order confirmation email. If you have ordered items with different delivery methods they may arrive separately as detailed below.

Where items are being sent by Courier details of order tracking will be sent, and some couriers may well SMS (Text) you prior to delivery.

Delivery Enquiries

Please find below our delivery pricing schedule for orders placed on-line. Should you have any further queries please do not hesitate to contact our customer services team by email on onlinesales@podington.co.uk or by phone on 01933 353656.

Please note that the delivery terms below relate to products purchased online only. Please contact us on 01933 353656 should you have any queries regarding delivery of purchases made at Podington Garden Centre for local delivery using our own vehicles.

On-Line Delivery Pricing Schedule

Your total delivery charge will be displayed clearly when you view your shopping basket. Certain destinations within the UK are not covered within our standard delivery charges and require a surcharge. These include:

The Highlands & Islands of Scotland, postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.

The table below shows our basic delivery charge tariff in mainland UK.

Delivery Band	Weight	Details	Charge
Collect In Store	Any	Any in-stock items may be paid for and collected from our Garden Centre. You will receive an email within 24hrs confirming when your order is ready for collection.	FREE
Small Items	Under 1/2kg	We stock many items such as seeds, vouchers and small items which can be sent more economically.	£2.95
Standard	Under 31kg	Most items will be covered by this shipping method excluding bulky or heavy items listed below. Deliveries should be expected between 2-3 days from placing your order.	From £5.95 FREE with orders over £100
Bulky or Heavy Goods	N/A	Garden furniture, barbecues, greenhouses, sheds, storage etc.	From £11.95
Direct Home Delivery	Where goods are delivered direct from our supplier/manufacturer to your home (check product specific details for information before purchasing)		Included

NOTES:

Where an order combines products requiring different order methods the largest delivery charge will apply. Only one delivery charge will be charged.
Some products may be marked as special order only. Please check delivery details on the product page for further information.We will keep in email contact to update you on the status of such orders.
Some products will be marked as Direct Home Delivery. In most cases your delivery charge will be included in the items total price. However, please note that full details will be provided on the products page.
Some products are marked as 'Collect In Store Only'. If these goods are in your basket then it is expected that the whole order is collected from Podington. If this is not suitable please process separate orders for those to be collected and those to be delivered.

Enquiries from Abroad

For enquiries from abroad please email us on onlinesales@podington.co.uk, and we will do our best to get back to you with a quotation within 3 working days.

Receipt of Products

Products may be sent out from multiple locations and therefore may arrive separately, but you won't incur additional delivery charges as a result. You will only be charged one delivery charge per order.

Deliveries To Multiple Addresses

If you'd like to have items sent to separate addresses, please complete a separate order for each delivery address. Separate delivery charges will apply to each address.

We Recycle Our Packaging

We will despatch orders using reused packaging wherever possible. We are sure that you will support our initiative to recycle wherever possible. Every effort is made to use the most suitable packaging to ensure that your goods arrive in the best possible condition.