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Delivery Information

At Podington Garden Centre we consider delivery as one of the most important aspects when shopping online.  We want the goods you order to arrive in the condition they were sent and on time.  To that end we provide a choice of delivery methods and are continually looking at ways of improving delivery service to you.

Your method of delivery will be confirmed at checkout and with your order confirmation email. If you have ordered items with different delivery methods they may arrive separately as detailed below.

Where items are being sent by Courier details of order tracking will be sent, and some couriers may well SMS (Text) you prior to delivery.

Delivery Enquiries

Please find below our delivery pricing schedule for orders placed on-line. Should you have any further queries please do not hesitate to contact our customer services team by email on onlinesales@podington.co.uk or by phone on 01933 353656.

Please note that the delivery terms below relate to products purchased online only. Please contact us on 01933 353656 should you have any queries regarding delivery of purchases made at Podington Garden Centre for local delivery using our own vehicles.

On-Line Delivery Pricing Schedule

Your total delivery charge will be displayed clearly when you view your shopping basket. Certain destinations within the UK are not covered within our standard delivery charges and require a surcharge. These include:

  1. The Highlands & Islands of Scotland, postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
  2. Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.

The table below shows our basic delivery charge tariff in mainland UK.

Delivery Band Weight DetailsCharge 


Collect In Store

Any

Any in-stock items may be paid for online and collected from our Garden Centre.

You will receive an email within 24hrs confirming that your order is ready for collection.

FREE 


Standard

Under  0.5kg 

We stock many items such as seeds, vouchers and other small items which can be sent more economically.

£2.95
Read Note Above Regarding
Royal Mail*

Under 25kg

Most items will be covered by this shipping method excluding bulky or heavy goods listed below and items marked as local delivery only.

Deliveries should be expected between 2-3 working days from placing your order.

From £4.95
FREE with orders over £75


Bulky or Heavy Goods

N/A

Garden furniture, barbecues, greenhouses, sheds, storage etc.

Deliveries should be expected between 7-10 working days from placing your order.

From £4.95 


Local Delivery Only

N/A

Items stocked by our garden centre but not suitable for courier delivery. Deliveries will be made by our own delivery vehicle and personnel within 14 days from the date of order dependent on stock availability.

To prevent personal injury or damage to goods or property, we will only deliver goods to a safe and accessible area of hardstanding. Delivery does not include assembly, installation or planting. 

This service is available to UK NN and MK postcodes only.

£15.00


Direct Home Delivery

Where goods are delivered direct from our supplier/manufacturer to your home (please check product specific details for information before purchasing)

Included

NOTES:

  1. Where an order combines products requiring different order methods the largest delivery charge will apply.  Only one delivery charge will be charged.
  2. Some products may be marked as special order only. Please check delivery details on the product page for further information. We will keep in email contact to update you on the status of such orders. 
  3. Some products will be marked as 'Direct Home Delivery'. In most cases your delivery charge will be included in the items total price. However, please note that full details will be provided on the products page.
  4. Some products are marked as 'Collect In Store Only'. If these goods are in your basket then it is expected that the whole order is collected from Podington. If this is not suitable please process separate orders for those to be collected and those to be delivered.

Enquiries from Overseas

For smaller items we may be able to offer deliveries to an overseas address. For enquiries please email us on onlinesales@podington.co.uk, and we will do our best to get back to you with a quotation within 3 working days. Please note that there may also be restrictions on items we can ship due to UK regulations. 

Receipt of Products

Products may be sent out from multiple locations and therefore may arrive separately, but you won't incur additional delivery charges as a result. You will only be charged one delivery charge per order.

Deliveries To Multiple Addresses

If you'd like to have items sent to separate addresses, please complete a separate order for each delivery address. Separate delivery charges will apply to each address.


 We Recycle Our Packaging

Please note that we will despatch orders using recycled packaging wherever possible. We are sure that you will support our initiative to recycle wherever possible. It is possible that boxes are used from other products to protect your goods during transit.

Please rest assued that every effort is made to use the most suitable packaging to ensure that your goods arrive in the best possible condition.


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