“They are so helpful. Nothing is too much trouble, always with a smile, even on the phone.”
“…because all staff are (always friendly, helpful, polite & knowledgeable) – at other garden centres only 1 or 2 fit this description.”
“we see them often; the same smiling faces, ready to serve and advise, you feel the most important customer ever… they know their ‘stuff’”
“widest selection for miles and service with smiles”
“They are the most helpful and knowledgeable people in any shop or store we go to.”
“they are always there to help and advise you… making every visit feel like talking to a knowledgeable family member”
“…all so courteous, always cheerful. So very pleasant to ask their advice…”
“Always available to help and listen to my enquiry… never invasive, always on hand, I feel relaxed…”
“Anything and everything one needs for the garden can be purchased with ease… their friendliness & helpfulness and availability of staff is exceptional. Plus the café is brilliant!”
“they know about plants! Helping the customer… nothing is too much trouble”
“all helpful, kind, friendly… I’ll be lost without you”
“all helpful, all speak to you with a smile, and that makes them all winners”
“the staff are always polite and welcoming… their plant knowledge – even the youngsters know their stuff”
“knowledge second to none! Be it garden or pond life, staff are always happy to help… great day out for myself and my 85 year old mum”
“Everyone so friendly & helpful… beautiful displays, very enticing & organised. Lovely café.”
“brilliant service from Nicholas & Dale… excellent knowledge about plants, their advice & choosing difference”
“Nothing is too much trouble… my fish love them! Very helpful.”
“They treat customers as friends, always there for me… the personal touch. My problem is their problem, help me solve it.”
“They know their job and are always helpful… knowledge”
“friendly, quick to serve & treat everyone as a valued individual… customer care”
“always polite & have a smile for customers… prompt with orders and always remember I don’t like sweetcorn”
“very friendly, helpful, serve good food every time… good service very clean… very helpful, my father is in a wheelchair, they give him the help he needs”
Nicole was very good with her communications… having good manners”
Cheerful smiling faces providing a good variety of food”“provide an excellent service in cleanliness & first class food… friendly atmosphere, always willing to accommodate your needs”
“one feels special, not a nuisance, time is taken, satisfaction sought… expert knowledge, range & choice”
“nice friendly & helpful people, if they don’t know something, they will find someone who does… being a team – helping customers & each other”
“helpful, knowledgeable, always happy to answer questions… taking however much time is needed to ensure the client is satisfied & happy with recommendations”
“always there to help the customer with a genuine smile… expertise, patience, knowledge. Answering the phone politely & very helpful, nothing too much trouble”
“always have time & experience to help whatever the problem… thank you Podington!”
“always helpful & available… personal service – we have enjoyed for 30 years!”
“friendly, quick, helpful & knowledge… making you feel welcome”
“staff are excellent, whatever question…answer in detail knowledge on plant care… café was brill too!”
“selling is 1st class & always with a smile… they work as a team of professionals & nothing is too much trouble”
“they go the extra mile to find the right plant, for the right place, for the right price… being the most knowledgeable in the land, friendly gardening team for miles around”
“they combine old fashioned gardening with new… Podington means quality”
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